How many cups come in each order?
That is totally up to you! The cups are priced individually so you can decide exactly how many you need and only pay for that number of cups. If you just need one cup, you can order a quantity of 1. Or if you need 7 cups, you can order exactly 7. No minimum orders and no extras you don't need. Pretty neat, huh?
How are the cups made?
We start with a heavy duty, hard plastic cup. These babies are tough - seriously, you can try to squeeze them with all your might and they barely budge. We use an industrial grade vinyl to apply the design to each cup. Using vinyl allows for unlimited customization with no minimum orders requirements.
Do I need to hand wash the cups?
Yes, we recommend you only hand wash the cups.
Can I see an example of the color choices?
We love color! In fact we keep 15+ colors in stock at all time and a few more fun colors in our back pocket for special occasions. If you don't see a color here that makes your heart sing, just let us know and we'll track down the perfect color for you. We have access to over 100 colors so don't hesitate to ask!
** Please note that colors may vary depending on your screen. Check out our Instagram page for additional product photos.
How do your cups compare to regular solo cups?
We use a hard plastic cup that is very durable. You can stand on these things and they won't break. They are built to be used over and over and are far from disposable. The walls of the cup are much thicker and the plastic is much harder. Take a look at this side by side comparison:
Do you sell wholesale?
Yes! Please fill out the form on our wholesale page or email us for more information.
Can I purchase a gift card for your shop?
We do not currently offer gift cards but hope to in the future.
Do you offer custom orders?
We do offer custom orders on all of our products. We are happy to collaborate with you to create the perfect item. You can email us at firstname.lastname@example.org to get started.
Can I use your product images on my blog?
Yes! However, if you're going to use our images, please link back to the product page or our website. We love when bloggers feature our work!
Ordering & Shipping
How long will it take to get my order?
All orders leave our studio within 3-5 business days.
At you checkout you will have the option to choose from several different shipping speeds. USPS Priority is the fastest. If you decide to use Priority shipping, you will typically receive your order one week (7 days) from the day you ordered it. If you need something fast or have other special requests, just shoot us an email and we will do our very best to help out. You can reach us at email@example.com
What happens if my order doesn’t arrive when I wanted it to?
We work very hard to get all orders out quickly and to accommodate special requests. We even make daily trips to the Post Office! Somethings are out of our hands however. Due to the nature of the postal service we can not guarantee delivery dates.
Do you ship internationally?
Yes! We love sending our products all over the globe. We currently offer shipping rates to Canada, UK and Australia at checkout. If you are interested in placing an order to ship to another country just let us know and we will provide you with a shipping quote to your specific location.
Please note: International customers are responsible for paying any and all customs duties and fees that may be incurred.
Where do your items ship from?
We are located Portland, Oregon.
Can I send my order as a gift?
Absolutely! All of our products can be packaged and shipped as a gift. We can even include a gift tag or note with your order if you’d like. Just let us know what you had in mind in the notes section of your order and we’ll make sure it’s perfect for the gift.
What is this store’s return and exchange policy?
We want you love your items as much as we loved making them! Given the custom nature of our products we do not accept returns or exchanges. If your item arrives damaged, please let us know as soon as possible and we will work with you to make it right.
Blue Penguin Shop values you and the security of your personal information. We ever share or sell your information to any third party, and the information we collect is only used for your order processing and shipping. Transactions on our site are secured using Shopify.